Document library

Group HR Strategies & Policies:

People Strategy 2022-2027

Recruitment and Selection Policy

Performance Management Policy

Disciplinary Policy

Travel and Expenses Policy

Grievance Policy

Harassment and Bullying Policy

Flexible Working Policy

Staff Travel and Expenses Policy

Fair Work First Statement

 

Albyn Housing Society HR:

AHS Staff Pay and Grading Structure 2023/24

 

Group Corporate Strategies, Policies & Procedures:

Complaints Handling Procedure 2021

Entitlements, Payments, & Benefits Policy

Data Protection Policy

Freedom of Information & Environmental Information Policy

ICT Security Policy

Health & Safety Policy

Risk Management Strategy

Social Media Policy

Sustainability Policy

Whistleblowing Policy and Procedures

Equality and Human Rights Policy

Equality and Human Rights Strategy

 

Albyn Housing Society Corporate Policies & Procedures:

AHS Board Recruitment Process

 

Group Finance Policies & Procedures:

Financial Regulations 2024

Treasury Policy

Procurement Policy

Anti Bribery Policy

Rent Policy

Service Charge Policy

Approval and Authority Limits 2024mits

Group Property Services Strategies, Policies & Procedures:

Asset Management Strategy 2023-2028

Asbestos Policy

Electrical Safety Policy

Gas and Oil Servicing Policy

Fire Safety Policy

Radon Policy and Procedures

Legionella Policy

Estate Management Policy

 

Group Customer Services Policies & Procedures:

Adaptations Policy & Procedures

Customer Involvement Strategy V2 Nov 2023

Anti Social Behaviour Policy & Procedures

CCTV Policy

Unacceptable Actions Policy

Debt Prevention and Recovery Policy

 

Albyn Housing Society Customer Services Policies & Procedures:

Highland Housing Register Allocations Policy

Voids Management Policy

Void Standards

Keeping Vulnerable People Safe Policy

Rechargeable Repairs Policy

 

Highland Residential Policies & Procedures:

Rent Arrears Policy

Mid Market Rent Setting Policy

Mid Market Rental Allocation Policy

 

Codes and Rules:

Albyn Group Code of Conduct for Staff

Albyn Group Code of Conduct for Board Members

Albyn Housing Society Rules

 

AGM Minutes:

AGM Minutes 2021-2022

AGM Minutes 2022-2023

 

Annual Reports:

AHS Annual report 2023-24

 

Business Plans:

AHS Business Plan Summary 2022-2027

AHS Business Plan Y2 23-24

AHS Business Plan Y3 24-25

 

Feedback Reports:

 

 

Finance Reports:

AHS Group Financial Statements 2023-2024

 

Regulator Reports:

Engagement Plans

Annual Assurance Statement 2024/25

 

Performance Reports:

Customer satisfaction surveys

 

Media:

Cost of Living Booklet 2024

Autumn Newsletter 2024

Summer Newsletter 2024

Spring Newsletter 2024

 

Tenant Leaflets:

Mould and Damp Leaflet 2024

Preventing Burst Pipes Leaflet - 2022

Condensation Leaflet - 2020

 

Board:

Albyn Group Board Member Register of Interests 2024

Albyn Housing Society Board Standing Orders

Board Members Code of Conduct

Board Remit

Remuneration Committee Remit

Audit & Risk Management Committee Remit

Board Minutes

 

Customer Charters: 

Tenant Charter Report 2024

 

Forms and downloads:

ASB leaflet 

Direct Debit Mandate

Housing Application Form 2020 and HHR Housing Application Guide 2020

Society Application Form

NHBC condensation leaflet

Termination of Tenancy - North Office

Termination of Tenancy - South Office

Tidy Tenancy leaflet

 

Insurance:

Employers Liability Certificate