Bogus callers and rogue traders
If you have reported a repair to your property, we will send out contractors. The contractors we use carry ID badges which they will be able to provide to you on demand. If you are ever in any doubt about contractors at your home, you can contact us to verify.
We often conduct stock surveys to check on the condition of our properties or if there are any upgrade works due. To do this, either a member of Albyn Housing staff or a qualified tradesman carries out the survey. We would write out to you if there is any surveys due at your home.
Coronavirus: Protecting tenants and staff and maintaining quality customer service (Update May 2020)
Following my communication to all tenants dated 6th April 2020, I have set out some further considerations to keep tenants informed of the current position…