Contact us

Rented Properties

Our Customer Services staff are split into North and South teams and you can contact then by phone or email:

If you live in the North (areas north of Inverness): 0300 323 0990/ housing.north@albynhousing.org.uk

If you live in the South (areas south of, and including, Inverness):0300 323 0991/ housing.south@albynhousing.org.uk

The Customer Services Team both cover the following:

  • Allocation of properties: the maintenance of the housing lists, giving advice and information to applicants and allocating houses
  • Housing management: any issues to do with your tenancy (rent payments, arrears, neighbour complaints, parking, gardens, sub-letting, successions, assignations and exchange requests).
  •  Property Maintenance: any issues relating to the day to day repairs to your home.
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