Our Customer Services staff are split into North and South teams and you can contact then by phone or email:
If you live in the North (areas north of Inverness): 0300 323 0990/ email@example.com
If you live in the South (areas south of, and including, Inverness):0300 323 0991/ firstname.lastname@example.org
The Customer Services Team both cover the following:
- Allocation of properties: the maintenance of the housing lists, giving advice and information to applicants and allocating houses
- Housing management: any issues to do with your tenancy (rent payments, arrears, neighbour complaints, parking, gardens, sub-letting, successions, assignations and exchange requests).
- Property Maintenance: any issues relating to the day to day repairs to your home.
Coronavirus: Protecting tenants and staff and maintaining quality customer service
As efforts step up to prevent and limit the spread of Coronavirus throughout the UK and beyond, we are taking steps to minimise service disruption…