Our Customer Services staff are split into North and South teams and you can contact then by phone or email:
If you live in the North (areas north of Inverness): 0300 323 0990/ email@example.com
If you live in the South (areas south of, and including, Inverness):0300 323 0991/ firstname.lastname@example.org
The Customer Services Team both cover the following:
- Allocation of properties: the maintenance of the housing lists, giving advice and information to applicants and allocating houses
- Housing management: any issues to do with your tenancy (rent payments, arrears, neighbour complaints, parking, gardens, sub-letting, successions, assignations and exchange requests).
- Property Maintenance: any issues relating to the day to day repairs to your home.
Coronavirus Update (January 2021): Update on Services to Tenants
Due to the latest Scottish government guidance moving the mainland into COVID-19 Protection Level 4, we are updating you on changes to our services. In…