Tenant Consultations

We want your views to help shape the services we deliver.

Live consultations:

Customer Satisfaction Survey

It is time for us to find out how you feel about Albyn Housing Society, and how we can improve what we do. By telling us what you think, you can have a real say in improving the lives of your family and your community. Your feedback is vital in ensuring you can shape and influence our decision making.

We have sent out our Customer Satisfaction Survey (via text message, e-mail, and by post) and we look forward to receiving your feedback.

If you have lost or not received a copy of our Customer Satisfaction Survey, please email corporate@albynhousing.org.uk.

Past consultation feedback:

Thank you to those who have participated in our consultations, we really value your input and views on how we run our services.

Please click the following links to find out more about our rent consultations for 2021. The consultation period was from December 2020 to January 2021 and the response was used to inform our Board's decision-making on Rent and Service levels for 2021/22.

Albyn reached out to tenants via text message with a survey to complete.