Access to information

Albyn Group is committed to providing members of the public with any information they need that is held by us. Individuals have the right to access information we hold under the terms of the following legislation:

• UK General Data Protection Regulation (UK GDPR)
• Freedom of Information (Scotland) Act 2002
• Environmental Information (Scotland) Regulations 2004

Requesting information about yourself (Subject Access Request)

Under the terms of the UK GDPR you have the right to ask Albyn Group for any information held about you as an individual. Find out more about making a Subject Access Request.

Requesting other information we hold (Freedom of Information Request)

Under the terms of the Freedom of Information (Scotland) Act 2002 you have the right to ask Albyn Group to provide you with any information held by us.

Albyn Group already makes public lots of information in our Publication Scheme. Find out more about our Publication Scheme and view the information we publish in our Guide to Information.

If you wish to make an enquiry about information held by Albyn Group which does not seem to be already available, then you can complete an information request form, or email informationrequests@albynhousing.org.uk. You must include your full name when you make your request.

We publish a summary of our response to FOI request in our Disclosure Log.

Albyn Group is entitled to charge for making information available in response to requests under FOISA. The charges are based on the:

• Estimated costs of staff time to find the information
• Any costs associated with putting information into a particular format
• Copying and postage costs.

We do not charge for the time taken to determine whether we hold the information requested, or the time it takes to decide whether the information can be released. The charge for supplying information is:

• Free, if the costs are less than £100
• 10% of our costs, if the costs are more than £100
• Where it would cost more than £600 to provide the information to you, we will ask you to pay the full cost of providing it

We will always make sure you understand any costs that would be due in advance.

Staff costs are calculated at the hourly rate of each staff member to a maximum of £15 per hour.

Reproduction Costs are detailed below:

Postage costs may be recharged to you at the rate which we paid to send the information to you. Our charge is for sending information by Royal Mail, First Class.

Requesting environmental information we hold (Environmental Information Request)

The Environmental Information (Scotland) Regulations 2004 entitle you to have access to certain environmental information. Find out more about making an Environmental Information Request.