Protect your financial information

Protecting your personal and financial information is very important to us. We would like to remind all tenants of some simple steps you can take to protect yourself against fraud.

Staying safe

• Only share your financial details with trusted Albyn sources.
• We will never ask you to provide sensitive information through unsecured channels.
• Be cautious of unexpected requests for payment or personal information, especially by email, phone, or text.
• Always check that communications are genuine before responding
• If you are unsure, please contact us directly using the details on our official website rather than replying to the message.
• When paying your rent, please use official payment methods. Full details of how to pay securely on our website: https://albynhousing.org.uk/my-home/other-ways-to-pay/

If you have any questions, please get in touch with the Income Team – 0300 323 0990 option 2