Properties of concern

We understand feeling safe and secure in your Albyn home is important. When we identify concerns around the condition of a property, we work with tenants to provide the right support as quickly as possible.

Clutter and hoarding can build up over time and for many different reasons. This can be overwhelming and it can be hard to know where to start. Our Team supports tenants in a kind, respectful and practical way to help improve their living conditions.

How we support tenants
Early identification and engagement – we work with tenants at the earliest opportunity to understand individual circumstances and agree appropriate steps and expectations.

Prioritising safety – we focus on actions that reduce fire, health and safety risks within the home.
Joint planning – work with our tenants to create tailored plans that support individual needs while addressing essential safety and property standards.
Clear communication – we provide clear information about property standards, safety concerns and the consequences of inaction.

We understand that situations like this can be challenging. We can offer practical help and encouragement, and in some cases financial support towards the cost of works required.

If you are worried about clutter or hoarding in your home, please get in touch. We will always approach the situation in a practical, respectful and supportive way.