Repairs and Maintenance Administrator

Contract Terms: 35 hours per week (full time), permanent
Salary: £27,908 - £31,558 per annum, Grade H4 - H1 of the Albyn Group pay scales. Salary placing will normally be at the lower point of the scale.
Location: Invergordon Office
Closing Date: Sunday, 25th October 2026 at 11.59pm
Interview Date: Monday, 2nd November 2026

About the role

We are looking for a dedicated Repairs and Maintenance Administrator to provide high levels of administrative support to our customers and Repairs and Maintenance function.

You will provide front-line information and administration to our customers, in line with our organisational values, aims and objectives.

We are looking for a caring, adaptable, professional and detail-oriented individual who is meticulous in their work, has a high standard of computer literacy.

We're looking for someone with...

  • A high standard of computer literacy, particularly in Microsoft Word, Excel, and Outlook. 
  • An interest in social housing issues, with experience in front-line customer service, including handling telephone enquiries. 
  • The ability to accurately input and manage data in information systems and generate reports when required. 
  • Experience handling challenging situations with resilience, flexibility, and confidence. 
  • The ability to model positive behaviour and ensure that customers and colleagues feel valued and supported. 

About Albyn Housing Society

Albyn Housing Society is a progressive organisation with a commitment to providing high-quality, affordable homes across the Highlands. We are proud of our customer-first approach and are always looking for innovative ways to deliver value for money. Our values - Being Adaptable, Being Caring and Being Professional - are at the heart of everything we do. At Albyn, we believe in continuous improvement, professional growth, and upholding the highest standards in social housing.

If you are driven by service excellence, committed to professional development, and passionate about making a difference, we encourage you to apply and join our team.

What we are Offering

We value our employees and offer many benefits including but not limited to:

  • 28 days annual leave entitlement plus 12 days business/public holidays
  • Development and training opportunities
  • Day one sick pay
  • Employee benefit discount scheme
  • Company pension scheme
  • Access to an employee assistance program available 24/7
  • Family friendly policies

Please note that we are unable to offer visa sponsorship for this role; therefore, applications will only be considered from candidates who already have the unrestricted right to work in the UK. 

Want to Learn more about the role and apply?

Do you see yourself in this role? We welcome you to apply by submitting either:

  • a fully completed application form, or
  • Your CV along with a supporting statement

 

to recruitment@albynhousing.org.uk, outlining your skills, experience and knowledge, which are relevant to the Person Specification and Job Description.

Please note that CVs without a supporting statement may not be considered.

For further information or to arrange a call, please contact Aisling McColl, Repairs & Maintenance Officer on 07976 750 754.