Tenant Roadshow

We are coming to a town near you!

What previous attendees thought of our Roadshow

Tenant Feedback has shown a desire for increased face-to-face support.

In response, we are launching our ‘Tenant Roadshow’ a series of pop-up events across our communities.

These events are an opportunity for a relaxed and friendly, safe space to have a face-to-face chat about any aspects of your tenancy.

In attendance we will have representatives from our various teams including

Income Team
Tenancy Operations Team
Tenancy Sustainment Team
Repairs and Maintenance Department
Business Services

Some events will also be delighted to welcome some of our involved tenants, who will be able to tell you about their experience of getting more involved with Albyn.

We will be joined at some events by colleagues from our subsidiary Highland Residential, who are keen to offer advice on mid-market rentals, Low-cost Initiative for First Time buyers (LIFT) and factoring.

Our ‘kids corner’ will provide budding artists and creative minds with an opportunity to colour in and enter our kids competition. Additionally, we will have other arts and crafts activities to keep your children amused while you explore.

We will be working with partners such as Mikeysline, Changeworks and local community groups to ensure that a visit to our pop-up events allows you to access the full range of support available.

We will be holding our Tenant Roadshows across the Highlands over the coming months, with a focus on rural areas.

Please keep an eye on this page for further information and your opportunities to get involved.

Please come along if you can and meet our Officers, it would be really great to see you!

"I found the pop up very beneficial, it was nice to see the staff and put faces to their name."

"It was nice to come along and meet people and get out of the house."

"Very pleased with Albyn housing, when I had an issue with my heating they were out in 2 hours."

"It was a welcoming space with friendly faces."

"It is much better to be able to see people face to face. I prefer it this way rather than phoning as face to face is more personal and less likely to come across confrontational."

Since the estate visit we've been able to clean up the side garden and are over the moon that Albyn were able to help with the cost of clearing all the old household goods etc