Systems Outage

Update: Friday 30th August

We are pleased to say that our systems are now restored and that our system outage did not impact service delivery.

Albyn Housing Society has suffered a cyber attack whereby a criminal gang has illegally accessed our systems. There is a possibility that some tenants data has been extracted from our systems. We have notified the relevant authorities, and are currently being assisted by specialists to gain a comprehensive picture and anyone affected will be contacted as soon as possible.

It is devastating that a charity whose goals are to maintain, improve and develop new homes as well as supporting individuals and communities would be targeted in this manner.

If you have any enquiries, please contact office@albynhousing.org.uk.

Originally posted: Friday 16th August.

Albyn is currently experiencing a system outage that may impact the service we can provide.

Our phone lines are unaffected and you can still contact us to report a repair or manage your tenancy but please be aware that technical issues may cause delays as we find ways to assist everyone as efficiently as possible.

We apologise for any inconvenience this may cause and thank you for your patience.

Contact us on 0300 323 0990