The Scottish social housing charter was launched by the Scottish Government in 2012, and sets out the standards and outcomes that Housing providers like Albyn should aim to achieve.
To view a copy of the Charter, click on the link below:
Reports from the Regulator on how we're doing
Each year the Scottish Housing Regulator publishes a report on how we're performing as a landlord. These reports can be accessed below:
Report to the Tenants on how we're doing
Each year we will consult with tenants on what they would like to know about our performance as a Landlord, and then provide the answers in a 'Tenant Charter report'. This is not the same as the Regulator report found above, but is all about what our Tenants want to know. If you have not received a copy of this report, please either contact the office, or use the link below for an electronic copy.
If you would like to be involved with our Report for 2018, then please get in touch with Anne Mackay on email@example.com or phone 01349 855976.
Coronavirus: Protecting tenants and staff and maintaining quality customer service
As efforts step up to prevent and limit the spread of Coronavirus throughout the UK and beyond, we are taking steps to minimise service disruption…