Our Housing

Housing options

By gordonm | October 18, 2019

Housing options As well as completing a housing application form, there are other housing options available to you. Read more about the options we can offer you, including those facilitated by our subsidiary company, Highland Residential who can offer mid-market and shared ownership schemes. The Highland Council have also created a handy guide to housing […]

How we rent homes in Caithness

By gordonm | October 18, 2019

How we rent homes in Caithness The four housing partners of the Highland Housing Register in Caithness are piloting a new way of allocating some of their properties which will give applicants much more choice about the housing they will be offered. The Caithness Choice Based Lettings scheme covers houses, bungalows and flats in Caithness. Vacancies will […]

How we rent homes

By gordonm | October 18, 2019

How we rent homes We award points for your application based on your current housing circumstances and needs.  When a house becomes available, we will run a list from the shared list of the Highland Housing Register and allocate it to the person with the highest points who needs to live in the area and size of […]

How do I apply

By gordonm | October 18, 2019

How do I apply We have over 3,500 purpose built and refurbished properties for rent and low cost ownership in over 60 communities. If you are interested in a tenancy with us, you must apply via the Highland Housing Register.  This single housing list is operated by the six main providers of affordable rented housing […]

Find a home

By gordonm | October 18, 2019

Find a home Find a home > How do I apply > How we rent homes > How we rent homes in Caithness > Housing options > Homelessness advice

Disclosure Log

By gordonm | October 18, 2019

Disclosure Log The Disclosure Log details each Freedom of Information (FOI) request we have processed, including when it was received, what it concerned and our response to it. Request No. Request Request Date Resolution        

Regeneration – In your

By gordonm | October 17, 2019

Regeneration – In your home 2018/ 2019 upgrades completed Last year, we spent over £2 million upgrading your homes to make them even better.  

Tidy tenancy scheme

By gordonm | October 17, 2019

Tidy tenancy scheme At Albyn we really appreciate tenants who work with us to look after their homes and have a trouble free tenancy and we would like to take this opportunity to thank those of you who work with us to achieve this.   Unfortunately, there are a small minority of our tenants who […]

Customer Charter

By gordonm | October 17, 2019

Customer Service Charter Introduction We believe that our customers are central to our business. Our customers are people who live in our homes or neighbourhoods or who have applied to live in them. Our aims Our main aims are to make sure that: all aspects of our everyday business are built around meeting our customers’ […]

Get involved 2019

By gordonm | October 17, 2019

Get involved We want you! Our aim is to make sure that anyone from the communities we serve has the opportunity to have their voices heard. Depending on how much time you have and how much you want to contribute, you can be part of a regular group or you can just call us or complete […]