My rent

• to repair and maintain your home
• manage the services we provide for you
• repay loans and interest on them which we have taken out to buy or build homes

You can read our annual report and financial statements on what we have spent and our upcoming development plans.

We set your rent in line with the Rent Setting Policy agreed by our board. The rent value for each home depends on a number of factors such as; size, type and general features of the home.

We aim to make rents affordable to people on low incomes and to make them similar to the other Housing Association or Council tenants in the area.

Our board reviews our rents and other charges each year and any increases usually come into force on 1 April each year. We will contact you to let you know about any changes we are proposing for the following year and will ask you for your views. If you have been a tenant with us since before 1989, you may have the right to have your rent set by the Rent Service Scotland. In this instance we only apply for the rent to be increased every 3 years.

If you were a tenant of Scottish Homes before we became the landlord of your home, we will only increase the rent in line with the agreement we made with you at the time.

Are you worried about falling behind with your rent? Don’t wait until its too late, we are here to help you. Your housing officer can help you with any enquiries you might have or will be able to point you in the right direction to a specialist agency.

If you are experiencing financial difficulty and are worried about paying your rent, contact our income team on 0300 323 0990 as soon as possible. The sooner you talk to us about any issues you might have, the sooner we can help you.

Find out about our debt prevention policy here. 

If you have paid more than you owe, you can ask for the remaining balance to be refunded to you by contacting our income team on 0300 323 0990.