Customer services commitments
Providing a great customer service is at the heart of everything we do.
You can expect to get great customer service on the phone, face to face, by post, online or through our website.
You can read more about what you can expect from us in our Customer Service Charter.
If you have any comments to make about our service, you can visit our compliments and complaints page.
Coronavirus Update (January 2021): Update on Services to Tenants
Due to the latest Scottish government guidance moving the mainland into COVID-19 Protection Level 4, we are updating you on changes to our services. In…