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Home » My Home » Customer services commitments

Customer services commitments

Providing a great customer service is at the heart of everything we do.

You can expect to get great customer service on the phone, face to face, by post, online or through our website.

You can read more about what you can expect from us in our Customer Service Charter.

If you have any comments to make about our service, you can visit our compliments and complaints page.

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Coronavirus Update (January 2021): Update on Services to Tenants

Due to the latest Scottish government guidance moving the mainland into COVID-19 Protection Level 4, we are updating you on changes to our services. In…

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Coronavirus Update (December 2020): Protecting tenants and staff, maintaining quality customer service

Given the latest Scottish government guidance surrounding COVID-19 and escalation to Level 4, please read the following letter to tenants: Letter to Tenants - December…

READ MORE

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Looking for a property?

North Team / Head Office
98-104 High street
Invergordon
IV18 ODL


Tenant Lo-call number : 0300 323 0990
Other enquiries : 01349 852978
South Team
68 MacLennan Crescent
Inverness
IV3 8DN


Tenant Lo-call number : 0300 323 0991
Other enquiries : 01463 712516
Office Opening Times
Mon-Fri 9am - 5pm
Email
office@albynhousing.org.uk
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