Customer services commitments

Providing a great customer service is at the heart of everything we do.

You can expect to get great customer service on the phone, face to face, by post, online or through our website.

You can read more about what you can expect from us in our Customer Service Charter.

If you have any comments to make about our service, you can visit our compliments and complaints page.

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Coronavirus: Protecting tenants and staff and maintaining quality customer service

As efforts step up to prevent and limit the spread of Coronavirus throughout the UK and beyond, we are taking steps to minimise service disruption…

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Double Awards Glory for Highland Housing Group

The Albyn Group has scooped two titles at the Herald Property Awards at Glasgow’s Doubletree by Hilton Hotel on 26 September 2019. Two subsidiaries of Albyn Group…

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