Our Customer Services staff are split into North and South teams and you can contact then by phone:
If you live in the North (areas north of, but not including, Inverness) please call our lo-call number: 0300 323 0990
If you live in the South (areas south of, and including, Inverness) please call our lo-call number: 0300 323 0991
The two teams both cover the following work:
- Allocation of properties: the maintenance of the housing lists, giving advice and information to applicants and allocating houses
- Housing management: any issues to do with your tenancy (rent payments, arrears, neighbour complaints, parking, gardens, sub-letting, successions, assignations and exchange requests).
- Property Maintenance: any issues relating to the day to day repairs to your home.
Important Announcement: Albyn’s CEO
We would like to inform all tenants, partners and stakeholders that, after 28 years with the organisation, and 20 as its Chief Executive, Calum Macaulay…