Our commitment to publish
We are committed to being transparent about the way we work, the decisions we make and the services we provide.
We want to make sure the information we publish is easy to find, so we have adopted the Model Publication Scheme set out by the Scottish Information Commissioners Office to comply with the Freedom of Information (Scotland) Act 2002. The Act gives the public the right to access recorded information held by public bodies. We are also bound by the Environmental Information (Scotland) Regulations 2004 which gives the public the right to access environmental information we hold.
Information we publish:
Our guide to the information we publish also includes the environmental information we publish. This guide sets out how to access information and details any potential charges associated with accessing the information. Our Publication Scheme sets out 9 classes of information we publish which will help you to easily access information.
How to access information we hold but don't publish:
We may not be able to publish all of the information we hold. Before making an information request, please ensure you have checked our website, guide to information and document library page as this will make the process much quicker for you to find the information you need. If you request information which has already been published, we will refer you to the webpage where you can find it. The Office of the Scottish Information Commissioner has prepare tips for requester guidance.
Write to us: 98-104 High Street, Invergordon, Ross-shire, IV18 0DL
Call us and say you want to make an information request
Coronavirus: Protecting tenants and staff and maintaining quality customer service (Update May 2020)
Following my communication to all tenants dated 6th April 2020, I have set out some further considerations to keep tenants informed of the current position…